August 29, 2025 | Blog

Is Support Driven Resilience the Missing Link in Better Workplaces?

How Support Driven Resilience Sparked Iris Patterson’s Drive to Succeed

Many people today want more than just a quick doctor’s visit. They want care that feels honest, personal, and fair. However, in many neighborhoods, health services still feel cold or rushed. This is especially true for those using Medicaid or Medicare. 

Long waits, short visits, and unclear support make things harder. One thing remains clear: when people feel supported, they stay stronger and move forward with more hope.

Iris Nichole Patterson understands this from experience. She runs Chicago Integrated Health, a family-owned clinic in Chicago. Her company brings in $1.6 million annually and serves people with real care. It offers nutrition help, personal training, mental health services, and massage therapy. 

Her work is rooted in one simple idea: care with heart. Iris survived stage 4 colon cancer, raised a child as a teen, and built this model from the ground up. What started with making hair care products at home became a full health centre. 

In this article, we’ll examine how support helped Iris stay strong through life’s hard turns. We’ll see how she grew her business and built a workplace that puts people first. We’ll also learn why daily health habits matter and how support-driven resilience can shape better care for all

https://youtu.be/T7-4BAKaVek

How Support Driven Resilience Sparked Iris Patterson’s Drive to Succeed

At just 16, Iris Nichole Patterson found out she was pregnant. That moment could have changed everything. But instead of letting it stop her, she focused on caring for her child and staying in school. She made a clear choice to push through.

How Support Driven Resilience Sparked Iris Patterson’s Drive to Succeed

Image Credits: Photo by Andrea Piacquadio on Pexels

A Determined Start in Tough Circumstances

She lived in a two-bedroom home in Chicago with eight family members. Space was tight, but love and support were strong. However, Iris didn’t want to rely on her mother, who already had enough on her plate.

To make ends meet, Iris:

  • Went to high school and worked hard to graduate
  • Took shifts at UPS to buy baby formula
  • Tried to manage without welfare, at least in the beginning

She faced real pressure. But she kept going.

Facing Doubt and Pushing Back

One of her teachers kept telling her to give her baby up for adoption. The words stuck with her. She started to believe them.

When she told her family, they stopped her right there: “We don’t give away babies around here.”

Her mother was so angry that she wrote the teacher a letter. She ended it with, “If you want to save somebody, go save the whales.” That moment changed something in Iris. She realized she had to prove them wrong.

Purpose That Never Left

From then on, Iris gave it her all. She worked hard, not just for herself, but for her daughter, Taylor. Every step forward came from that promise she made to her family. That early push didn’t end her dreams. It gave them a reason to grow. And she never looked back.

Support Driven Resilience Behind Iris Botanicals’ Growth

Sometimes you build a business before you even realize it. That’s what happened with Iris Patterson. While working as a massage therapist, she shared her homemade hair product with a client. He listened, then told her, “You already have a business.”

Support Driven Resilience Behind Iris Botanicals’ Growth

Image Credits: Photo From Instagram

Learning the Basics Through Sunshine

Iris didn’t know much about running a business. With guidance from her massage therapist, she enrolled in the Sunshine incubator at John Marshall Law School.

This gave her:

  • Basic business knowledge
  • A chance to meet helpful people
  • Confidence to move forward

The connections didn’t end there. A former classmate later contacted her about a natural hair school. She had just felt a strong nudge to explore that path. The timing matched. She enrolled.

The Whole Foods Opportunity

At the hair school, the director mentioned an open call for local beauty brands at Whole Foods. It was a rare window. Iris applied and pitched her product at Hamilton Park. Out of 44 entries, her brand, Iris Botanicals, got accepted.

That alone didn’t guarantee success. But her community played a huge role. Whole Foods had hired locals from her neighborhood. They talked about the product with their families and friends. Word spread fast. Sales followed.

What Helped Make It Happen

  • One person noticed her potential.
  • Free business support made learning easier.
  • Saying yes to new chances, even without full prep.
  • Community trust made the product stand out.

Iris didn’t need to be perfect. She needed to keep going, ask for help, and stay open. That mix turned a homemade solution into a store-ready brand. And it all started with one honest conversation.

Support Driven Resilience in Building Health Early

Health is more than feeling good today. It’s about how your body will respond if a serious illness comes. When you’re strong and well, more treatment options are available. If your health is already weak, some may not even be possible.

Support Driven Resilience in Building Health Early

Image Credits: Photo by Ketut Subiyanto on Pexels

Why Your Current Health Matters

Good habits prepare your body for harder challenges. Eating fresh, balanced meals, moving daily, and keeping blood pressure in check strengthen your heart, immune system, and energy. 

These habits make it easier for your body to handle tough treatments if needed. Without this base, recovery becomes harder.

Keep Balance in Mind

Healthy living is not about cutting out all the foods you love. It’s about making better choices most of the time.

·       Enjoy a dessert now and then, not every day.

·       Keep portions sensible instead of overindulging.

This way, you protect your health without losing enjoyment.

Illness Is Not a Sign of Failure

Even the healthiest people can face illness. The goal is not to avoid every possible health problem. It’s to give your body the best chance to fight if one comes. A strong body can respond better and recover faster.

Don’t Wait for a Crisis

Many people wait until something goes wrong before they take action. That’s risky. Your body doesn’t get a warning before a health crisis. Start now. Build strength, improve habits, and protect your well-being.

Think of it like saving for the future. You may not need it today, but you’ll be glad it’s there when life tests you. Prevention is about more than avoiding sickness. It’s about protecting your choices and giving yourself the best chance for a longer, healthier life.

How Support Driven Resilience Improves Healthcare Workplaces

When healthcare teams feel supported, clients benefit too. A workplace built on trust, flexibility, and fair pay improves staff performance and client care.

How Support Driven Resilience Improves Healthcare Workplaces

Image Credits: Photo by Tessy Agbonome on Pexels

Make Care Accessible Without Compromising Quality

Many public clinics feel cold and rushed, especially for those using Medicaid or Medicare. Quality care should not depend on payment type. Clean, welcoming spaces help clients feel valued and respected. The right environment encourages trust and comfort.

Hire with Purpose, Not Just Process

Hiring should focus on people who believe in the mission, not just filling roles. Use referrals, networks, and personal connections to find experienced professionals who care. Passionate staff bring energy and commitment that benefits clients every day.

Support Staff So They Can Support Others

  • Flexible Scheduling – Let employees set their work hours within agreed limits. This keeps them balanced and committed.
  • Collaborative Coverage – Encourage teamwork so personal and family needs are respected without disrupting service.
  • Comprehensive Benefits – Provide health, dental, vision, 401 (k), and short-term disability for financial and personal security.
  • Fair Pay for Leadership – Offer competitive salaries, including six figures for directors, to ensure long-term stability.
  • Early Financial Guidance – Teach younger staff how to save and invest early to reduce future stress.

Culture Shapes Results

When staff feel rested, respected, and supported, they deliver better care. Clients notice this and return because they feel valued. 

A strong workplace culture attracts the right people and naturally filters out those not aligned with the mission.

You do not have to copy outdated models. If your vision is clear, you can build it with intention. A workplace that truly cares for its staff will always provide better care for its clients and community.

Conclusion

Support Driven Resilience is not just a nice idea. It’s something real you can build, step by step. Iris Patterson showed this in her life. She made hard choices but kept moving. She asked for help when needed and gave it back when she could.

Her story teaches that support builds strength. It helps you grow through hard times without losing your way. Whether it’s a child to care for or a business to run, steady support makes a difference.

Moreover, good health starts before a crisis. Small, daily habits give your body a better chance later. The same goes for workplaces. When leaders care for staff, the whole team does better. Clients feel the difference.

That said, you don’t need perfect plans to begin. You need care, effort, and people you trust. Over time, these pieces shape strong lives, strong work, and strong care.

Support Driven Resilience works because it centers people. It helps them keep going even when life gets hard. And every part of Iris’s journey made all the difference.

FAQs

How can Support Driven Resilience help young parents in tough situations?

It gives them steady care, clear advice, and real growth chances. With support, they stay focused and build better futures.

Can Support-Driven Resilience reduce burnout in healthcare teams?

Yes. When staff feel heard and respected, stress levels drop. That leads to better work and lower turnover.

How does Support Driven Resilience benefit people with no insurance?

It creates clinics and models that still welcome them. People get care without shame or extra hurdles.

What role does Support Driven Resilience play in long-term business growth?

It builds strong teams and lasting trust. That kind of base keeps the work going, even in hard times.

Is Support Driven Resilience only for health or business?

Not at all. It can shape homes, schools, and communities. Anywhere people need steady care, it fits.

Related Articles

Community Support in a Purpose-Driven Life

Why Choose a Purpose-Driven Life Over Hustle Culture

Work and success often come with long hours, pressure, and a constant need to stay ahead. Many people ...
Read More